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Our data centres in North America and Europe

We offer you a broad range of Cloud services on multiple geo-redundant and sustainable data centres. Your cloud resources can be provisioned quickly and scale according to your needs. Our facilities are located in the United States and Europe.

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Data centre in Frankfurt am Main, Germany

Location: Equinix, Inc. – www.equinix.de

Equinix Inc. (NASDAQ: EQIX) operates high-performance data centers with the world’s most extensive network services to connect over 4,500 companies with their partners and customers around the globe. The Equinix Interconnection Platform serves customers in 32 strategic markets in North and South America, EMEA, and in the Asian-Pacific region. For more information about Equinix, visit https://www.equinix.co.uk/

Equinix was selected as our data center partner due to its performance, quality, and broad international presence.

Physical security

  • Physical — double door systems with safety glass
  • Guards — 24/7 security staff
  • Electronic — 24/7 monitoring system, card reader devices for physical access control, biometric identification systems, burglar alarm systems, video surveillance

Standards

  • GLOBAL SERVICE LEVEL AGREEMENT
  • Over 99.999 percent power supply availability
  • Over 99.99 percent air conditioning availability
  • Over 99.99 percent cross connect availability

Certification

Network

  • System — proprietary overhead wiring system with multi-stage cable trusses
  • Cross connects — single-mode fiber optic, multi-mode fiber optic (62.5 und 50 μm), CAT5, CAT6, CAT5 (T1), and CAT3 (POTS)
  • Metro Connect Managed Ethernet — widens the selection and range for carriers and increases network availability in metropolitan areas worldwide
  • Equinix Connect — automated network provisioning, multi-homing and metering of single-homed GigE and FastE, multi-homed GigE and FastE

Power supply

  • Electrical power — 3–6 kVA per cabinet (higher performance on request)
  • UPS configuration — 4x1,800 kVA UPS units (N+1)
  • UPS topology — N+1; 2N available on request
  • Power lines — 2, connected to the ring
  • Power transformers — four power transformers with 2,500 kVA each
  • Input voltage — 10 kV
  • Emergency power supply — 8 diesel generators with a total output of 12,800 kVA
  • Configuration of the UPS — N+1; 2N available on request
  • Lighting — shielded, 300 lux
  • Cooling
  • Cooling capacity — 1.5 kW/m² (5,119 BTU/h)
  • Cooling system — 6,840 kW centrifugal cooler
Physical security
  • Physical — double door systems with safety glass
  • Guards — 24/7 security staff
  • Electronic — 24/7 monitoring system, card reader devices for physical access control, biometric identification systems, burglar alarm systems, video surveillance
Standards
  • GLOBAL SERVICE LEVEL AGREEMENT
  • Over 99.999 percent power supply availability
  • Over 99.99 percent air conditioning availability
  • Over 99.99 percent cross connect availability
Certification
Network
  • System — proprietary overhead wiring system with multi-stage cable trusses
  • Cross connects — single-mode fiber optic, multi-mode fiber optic (62.5 und 50 μm), CAT5, CAT6, CAT5 (T1), and CAT3 (POTS)
  • Metro Connect Managed Ethernet — widens the selection and range for carriers and increases network availability in metropolitan areas worldwide
  • Equinix Connect — automated network provisioning, multi-homing and metering of single-homed GigE and FastE, multi-homed GigE and FastE
Power supply
  • Electrical power — 3–6 kVA per cabinet (higher performance on request)
  • UPS configuration — 4x1,800 kVA UPS units (N+1)
  • UPS topology — N+1; 2N available on request
  • Power lines — 2, connected to the ring
  • Power transformers — four power transformers with 2,500 kVA each
  • Input voltage — 10 kV
  • Emergency power supply — 8 diesel generators with a total output of 12,800 kVA
  • Configuration of the UPS — N+1; 2N available on request
  • Lighting — shielded, 300 lux
  • Cooling
  • Cooling capacity — 1.5 kW/m² (5,119 BTU/h)
  • Cooling system — 6,840 kW centrifugal cooler

Data centre in Berlin, Germany

Operator: United Internet AG – www.united-internet.com

Companies of the United Internet Group operate a total of 10 data centre locations worldwide. These are built according to the latest standards, operate climate-neutrally and are administered in a highly professional manner. All data of IONOS customers are thus processed in compliance with GDPR and with maximum security against the US CLOUD Act.

Since IONOS is also part of United Internet AG, it is a matter of course for us to use existing, tried and tested locations within the company group. The IONOS Cloud, located in Berlin, naturally relies on a data centre in the capital.

Physical security

  • Fire protection zones
  • Early fire detection
  • Fire extinguishing system

Standards, SLA

  • Tier Classification Tier-III
  • Availability 99,99% p. a.

Certification

Network

  • Powerfeed or electricity feed-in *Battery buffer
  • A/B system, 2N USV redundancy, Emergency diesel generator with N+1 redundancy

Power supply

  • Powerfeed or electricity feed-in *Battery buffer
  • A/B system, 2N USV redundancy, Emergency diesel generator with N+1 redundancy

Cooling

  • n+1 cooling redundancy
  • Cold aisle containment, blow-in temperature 23 °C
Physical security
  • Fire protection zones
  • Early fire detection
  • Fire extinguishing system
Standards, SLA
  • Tier Classification Tier-III
  • Availability 99,99% p. a.
Certification
Network
  • Powerfeed or electricity feed-in *Battery buffer
  • A/B system, 2N USV redundancy, Emergency diesel generator with N+1 redundancy
Power supply
  • Powerfeed or electricity feed-in *Battery buffer
  • A/B system, 2N USV redundancy, Emergency diesel generator with N+1 redundancy
Cooling
  • n+1 cooling redundancy
  • Cold aisle containment, blow-in temperature 23 °C

Data centres in Paris, France

Location: Digital Realty® Data Centers – https://www.digitalrealty.com

Digital Realty owns, acquires, develops and operates data centers. The company is focused on providing data center, colocation and interconnection solutions for domestic and international customers across a variety of industry verticals.

Digital Realty gives its customers access to the connected communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 27 countries on six continents.The company currently operates 9 data centers in Paris, 7 of which are connected via a dedicated dark fiber line: Ideal to provide dual-site resilience and one of the many reasons for IONOS Cloud to choose this partner.

PAR1 Coming soon

PAR2

Physical Security

  • 24/7/365 CCTV
  • 24/7/365 on-site safety guards
  • Mantraps
  • Key card access
  • 24/7/365 CCTV
  • 24/7/365 on-site safety guards
  • Mantraps
  • Key card access
  • Perimeter fencing

Network

  • Dual-entry fibre from two separate carrier main routes
  • Direct access to France-IX,
  • SFINX and PARIX internet exchanges
  • Dual-entry fibre from two separate carrier main routes
  • Direct access to France-IX,
  • SFINX and PARIX internet exchanges

Power supply

  • Dual feed
  • Dual feed

Emergency power

  • UPS Redundancy 2N
  • UPS Redundancy 2N

Battery buffer

  • Two power feeds for all equipment each equiped with UPS and generator backup with full load capacity
  • Two power feeds for all equipment each equiped with UPS and generator backup with full load capacity

Fire protection zones

1

1

Early fire detection

Yes

Yes

Fire extinguishing system

Yes

Yes

Cooling

  • N+1 Cooling redundancy
  • free cooling and a custom cold-aisle containment
  • N+1 Cooling redundancy
  • free cooling and a custom cold-aisle containment

Certifications

  • ISO27001
  • ISO22301
  • ISO14001
  • ISO50001
  • SOC2
  • ISO27001
  • ISO22301
  • ISO14001
  • ISO50001
  • SOC2

PAR1 Coming soon

PAR2

Physical Security
  • 24/7/365 CCTV
  • 24/7/365 on-site safety guards
  • Mantraps
  • Key card access
  • 24/7/365 CCTV
  • 24/7/365 on-site safety guards
  • Mantraps
  • Key card access
  • Perimeter fencing
Network
  • Dual-entry fibre from two separate carrier main routes
  • Direct access to France-IX,
  • SFINX and PARIX internet exchanges
  • Dual-entry fibre from two separate carrier main routes
  • Direct access to France-IX,
  • SFINX and PARIX internet exchanges
Power supply
  • Dual feed
  • Dual feed
Emergency power
  • UPS Redundancy 2N
  • UPS Redundancy 2N
Battery buffer
  • Two power feeds for all equipment each equiped with UPS and generator backup with full load capacity
  • Two power feeds for all equipment each equiped with UPS and generator backup with full load capacity
Fire protection zones

1

1

Early fire detection

Yes

Yes

Fire extinguishing system

Yes

Yes

Cooling
  • N+1 Cooling redundancy
  • free cooling and a custom cold-aisle containment
  • N+1 Cooling redundancy
  • free cooling and a custom cold-aisle containment
Certifications
  • ISO27001
  • ISO22301
  • ISO14001
  • ISO50001
  • SOC2
  • ISO27001
  • ISO22301
  • ISO14001
  • ISO50001
  • SOC2

Data centre in London, United Kingdom

Location: VIRTUS Data Centres Stockley Park near London Heathrow airport –virtusdatacentres.com

VIRTUS is a UK-focused data center operator headquartered in London, providing mission critical facilities located in the London metropolitan area.

VIRTUS provides colocation from facilities tailored to the customer’'s needs. The data centers are characterised by low latency, high connectivity and have been specifically designed to provide the flexibility modern users require. VIRTUS uses the highest security standards such as fire protection, video surveillance or access control systems as well as state-of-the-art air conditioning and cooling technology.

Security

  • 24/7 on-site security team
  • 3 metre high security fencing
  • Car parks fitted with Vehicle Traps
  • Internal and External IP CCTV with complete site coverage
  • Full authentication and access policy control
  • Security bollards at building perimeter
  • Biometric entry system
  • Leak detection system
  • High Fog Fire Suppression
  • Aspirated Smoke Detection – VESDA

Power

  • Diverse supplies from The National Grid
  • Centralized N+N in line UPS plant
  • Variety of power resilience options; N, N+1 and N+N N+1 LV DCC generators with 48h run time at full load Priority fuel contracts

Certification

  • Designed to BREEAM Excellent standard
  • ISO 9001:2008 – Quality Management
  • ISO 14001:2004 – Environmental Management
  • ISO 27001:2013 – Information Security Management
  • ISO 50001:2011 – Energy Management
  • ISO/IEC 20000-1:2011 - Service Management
  • ISAE3402 Certification compliance
  • PCI DSS v3.2.1 compliant

Network

  • Direct connection to the backbone of IONOS by 1&1 with connection to the internet exchange pointsLINX (London)
  • DE-CIX (Frankfurt)
  • AMS-IX (Amsterdam)
  • Plus further international internet exchange points in Europe and the USA
  • Private peerings with numerous network operators
  • 20 Gbit/s bandwidth
  • Network connection with almost all well-known national and international carriers

Cooling

  • Highly efficient chilled water cooling system configured as N+1
  • Waste heat reuse in communal parts
  • Free cooling chillers
Security
  • 24/7 on-site security team
  • 3 metre high security fencing
  • Car parks fitted with Vehicle Traps
  • Internal and External IP CCTV with complete site coverage
  • Full authentication and access policy control
  • Security bollards at building perimeter
  • Biometric entry system
  • Leak detection system
  • High Fog Fire Suppression
  • Aspirated Smoke Detection – VESDA
Power
  • Diverse supplies from The National Grid
  • Centralized N+N in line UPS plant
  • Variety of power resilience options; N, N+1 and N+N N+1 LV DCC generators with 48h run time at full load Priority fuel contracts
Certification
  • Designed to BREEAM Excellent standard
  • ISO 9001:2008 – Quality Management
  • ISO 14001:2004 – Environmental Management
  • ISO 27001:2013 – Information Security Management
  • ISO 50001:2011 – Energy Management
  • ISO/IEC 20000-1:2011 - Service Management
  • ISAE3402 Certification compliance
  • PCI DSS v3.2.1 compliant
Network
  • Direct connection to the backbone of IONOS by 1&1 with connection to the internet exchange pointsLINX (London)
  • DE-CIX (Frankfurt)
  • AMS-IX (Amsterdam)
  • Plus further international internet exchange points in Europe and the USA
  • Private peerings with numerous network operators
  • 20 Gbit/s bandwidth
  • Network connection with almost all well-known national and international carriers
Cooling
  • Highly efficient chilled water cooling system configured as N+1
  • Waste heat reuse in communal parts
  • Free cooling chillers

Data centre in Logroño, Spain

Location: Arsys Internet S.L.U. – https://www.arsys.net

Arsys is a European provider of managed hosting, cloud computing, online presence and IT infrastructure solutions and is one of the leading technology and innovation companies in Europe.

A pioneer in the development of the first European cloud hosting platform, Arsys is the Spanish market leader with more than 1.6 million active services, over 290,000 customers, and more than 300 employees. Since August 2013, Arsys has been a part of United Internet, the largest European company in the sector.

Certifications

  • AENOR ecommerce
  • ISO 27001
  • UNE-EN ISO 9001
  • ENS certificate of conformity
  • ISO 50001
  • Tier 3 uptime
  • SAP Certified in Cloud and Infrastructure

Operations Fire Protection Zones

  • 9

Power Supply

  • UPS redundancy N+1 and Generator redundancy N+1
  • Above Tier 3
  • Guaranteed availability: 99.982%

Battery Buffer

  • yes

Emergency Power

  • Generator with redundancy N+1 with dual 15,000 l (3,962 gal.) of fuel and capable to be refueled during operation

Air Conditioning

  • N+1 chillers with cold aisle containment
  • Early fire detection: yes (VESDA)
  • Fire extinguishing system: yes (Novec)
Certifications
  • AENOR ecommerce
  • ISO 27001
  • UNE-EN ISO 9001
  • ENS certificate of conformity
  • ISO 50001
  • Tier 3 uptime
  • SAP Certified in Cloud and Infrastructure
Operations Fire Protection Zones
  • 9
Power Supply
  • UPS redundancy N+1 and Generator redundancy N+1
  • Above Tier 3
  • Guaranteed availability: 99.982%
Battery Buffer
  • yes
Emergency Power
  • Generator with redundancy N+1 with dual 15,000 l (3,962 gal.) of fuel and capable to be refueled during operation
Air Conditioning
  • N+1 chillers with cold aisle containment
  • Early fire detection: yes (VESDA)
  • Fire extinguishing system: yes (Novec)

Data centre in Las Vegas, Nevada, USA

Location: Switch Communications Data Center – www.switch.com

Switch Communications is a leading US provider for data centers and colocation. The company holds more than 177 patents for cooling systems and system design in the data center segment. Switch currently operates seven highly secure data centers, known as (super) NAPs, in which it serves an impressive list of more than 500 reference customers ranging from startups to multinational corporations. The Las Vegas location in the Mojave Desert guarantees additional security, as natural disasters are particularly unlikely in this region.

Physical security

  • Security staff on site 24/7
  • Armed guards on site 24/7
  • Massive security fence to scare off intruders
  • More than 200 video surveillance cameras - recordings are kept for more than 90 days
  • Motion detectors
  • Fire detection and firefighting systems with photo-electric equipment and VESDA (very early smoke detection apparatus)
  • Monitoring

SwitchNaps comply with the following standards

  • AICPA – SSAE-16 SOC1 Type II
  • AICPA – SSAE-16 SOC2
  • AICPA – CICA SOC3
  • PCI – DSS (sections 9 und 12)
  • ISO 27001
  • Adherence to the following standards can be guaranteed on request: HIPAA, FDIC, FRB, NERC-CIP

Network

  • Two access points for each data center
  • Mixed, BGP-4 routed network connection via several leading providers, including Level3, Verizon, TW, Telecom and Cogent
  • The Compute Engine's redundant InfiniBand networks extend across various building sections and fire compartments within a data center to minimize fire risks and ensure optimum protection for our customers' data

Physical access security

  • Access via secure double doors
  • Biometric access control
  • Keycard required for access

Power supply

  • Redundant wiring and multiple network connections
  • Extremely high degree of efficiency
  • More than 140 diesel generators with enterprise-level maintenance agreements
  • Fuel stocks of several thousand liters at the complex
  • Supply contracts ensure preferential fuel deliveries

Cooling

  • N+2 cooling with innovative, eco-efficient airflow design
  • Ultrasonic air humidification
Physical security
  • Security staff on site 24/7
  • Armed guards on site 24/7
  • Massive security fence to scare off intruders
  • More than 200 video surveillance cameras - recordings are kept for more than 90 days
  • Motion detectors
  • Fire detection and firefighting systems with photo-electric equipment and VESDA (very early smoke detection apparatus)
  • Monitoring
SwitchNaps comply with the following standards
  • AICPA – SSAE-16 SOC1 Type II
  • AICPA – SSAE-16 SOC2
  • AICPA – CICA SOC3
  • PCI – DSS (sections 9 und 12)
  • ISO 27001
  • Adherence to the following standards can be guaranteed on request: HIPAA, FDIC, FRB, NERC-CIP
Network
  • Two access points for each data center
  • Mixed, BGP-4 routed network connection via several leading providers, including Level3, Verizon, TW, Telecom and Cogent
  • The Compute Engine's redundant InfiniBand networks extend across various building sections and fire compartments within a data center to minimize fire risks and ensure optimum protection for our customers' data
Physical access security
  • Access via secure double doors
  • Biometric access control
  • Keycard required for access
Power supply
  • Redundant wiring and multiple network connections
  • Extremely high degree of efficiency
  • More than 140 diesel generators with enterprise-level maintenance agreements
  • Fuel stocks of several thousand liters at the complex
  • Supply contracts ensure preferential fuel deliveries
Cooling
  • N+2 cooling with innovative, eco-efficient airflow design
  • Ultrasonic air humidification

Data centre in Newark, New Jersey, USA

Location: QTS Realty Trust, Inc, Piscataway Data Center – www.qtsdatacenters.com

As a certified provider of data center solutions, QTS focuses on cloud solutions that are tailored to the needs of its customers. QTS is committed to maximum flexibility in the accommodation of customer requirements, ultra-fast implementation speed, and an excellent balance between technical performance and cost efficiency. The company has three data centers located in Virginia and New Jersey. IONOS Cloud selected a data center in the immediate proximity to the metropolitan region of New York City in order to be particularly close to its customers on the eastern seaboard of the United States.

Physical security

  • Security staff patrol the grounds continuously
  • Guards on site 24/7, 365 days per year
  • Electronic security features such as motion detectors monitor unexpected movements
  • Blanket video surveillance — recordings are kept for more than 90 days
  • Access only after double verification of keycard with ID chip and check of biometric features
  • Double interlocking early fire detection system with sprinkler system in accordance with VESDA standard (very early smoke detection apparatus)

Network

  • Proprietary, carrier grade dark fiber optic network
  • Connected to more than 10 backbone providers, including Level3, Verizon, AT&T, Cogent, Cablevision
  • Direct IP connect to other cloud providers
  • Four separate network POE and two stand-alone meet-me rooms (MMR)
  • The redundant InfiniBand networks for the IONOS Compute Engine extend across various building sections and fire compartments within a data center to minimize fire risks and ensure optimum protection for our customers' data

Power supply

  • Power supply maxed at 69.0 kV
  • Power distribution unit with 208/120 V — redundant N+2
  • Uninterruptible power supply with 32 1,300 kW rotary supply units — redundant N+2
  • 32 diesel generators with 2,250 kW output each — redundant N+2; 190,000 liters of diesel in tanks at the complex guarantee at least 55 hours of emergency power supply

Physical access security

  • Access via a double door system
  • Biometric access control
  • Keycard required for access

Certification

  • AICPA – SOC2 Type II
  • AICPA – CICA
  • PCI – DSS (sections 9 und 12)
  • HIPAA
  • FISMA
  • SOC 1
  • ISO 27001

Cooling

  • Heat rejection systems (HVAC): 16 cooling units, each with approx. 980 cubic meters of water cooling capacity — redundant N+2
  • 2 water tanks with independent cooling and more than 4,000 cubic meters of total storage capacity
Physical security
  • Security staff patrol the grounds continuously
  • Guards on site 24/7, 365 days per year
  • Electronic security features such as motion detectors monitor unexpected movements
  • Blanket video surveillance — recordings are kept for more than 90 days
  • Access only after double verification of keycard with ID chip and check of biometric features
  • Double interlocking early fire detection system with sprinkler system in accordance with VESDA standard (very early smoke detection apparatus)
Network
  • Proprietary, carrier grade dark fiber optic network
  • Connected to more than 10 backbone providers, including Level3, Verizon, AT&T, Cogent, Cablevision
  • Direct IP connect to other cloud providers
  • Four separate network POE and two stand-alone meet-me rooms (MMR)
  • The redundant InfiniBand networks for the IONOS Compute Engine extend across various building sections and fire compartments within a data center to minimize fire risks and ensure optimum protection for our customers' data
Power supply
  • Power supply maxed at 69.0 kV
  • Power distribution unit with 208/120 V — redundant N+2
  • Uninterruptible power supply with 32 1,300 kW rotary supply units — redundant N+2
  • 32 diesel generators with 2,250 kW output each — redundant N+2; 190,000 liters of diesel in tanks at the complex guarantee at least 55 hours of emergency power supply
Physical access security
  • Access via a double door system
  • Biometric access control
  • Keycard required for access
Certification
  • AICPA – SOC2 Type II
  • AICPA – CICA
  • PCI – DSS (sections 9 und 12)
  • HIPAA
  • FISMA
  • SOC 1
  • ISO 27001
Cooling
  • Heat rejection systems (HVAC): 16 cooling units, each with approx. 980 cubic meters of water cooling capacity — redundant N+2
  • 2 water tanks with independent cooling and more than 4,000 cubic meters of total storage capacity